Confidence and Assertiveness Training — Built for Real Workplace Situations
Most people know what they should say in a difficult workplace conversation — they just don't say it, because confidence and assertiveness rarely come naturally under pressure.
This highly practical full-day programme builds the communication skills and techniques delegates need to handle difficult conversations professionally and influence decisions with genuine confidence — with real workplace application built in throughout.
Want to discuss whether this programme fits your organisation? Email training@elevateimpacttraining.com
Knowing What to Say Is Not the Problem. Saying It Under Pressure Is.
Most people know what they should say in a difficult workplace conversation, whether that is challenging a decision, pushing back or setting a boundary. Under pressure, many stay quiet or overcorrect. The cost is unresolved issues, unmanaged workloads, unheard ideas and weakened credibility.
This programme builds confidence through practice of the real situations delegates face, including pushback, challenging upwards and influencing without authority. It suits people stepping into greater responsibility as well as experienced professionals who want more impact.
Half-Day Workshop vs Full-Day Programme
Both formats deliver real, immediate improvement in confidence and assertiveness. The right choice depends on the depth of development required and how much time your team can commit right now.
| Half-Day Session | Full-Day Programme | |
|---|---|---|
| Positioning | Core confidence and assertiveness skills — fast, practical and immediately applicable | Full immersive programme — deep behavioural change with extended influencing and difficult conversation practice |
| Duration | 3–3.5 hours | 6–7 hours |
| Best For | Teams needing a rapid confidence and communication skills boost | Organisations investing in sustained communication and influencing capability across their workforce |
| Topics Covered | Confidence foundations, communication styles, assertiveness and boundaries | All half-day content plus influencing skills, difficult conversations, personal impact and action planning |
| Activities | Focused practical exercises with immediate workplace application | Extended role play, group work, challenging scenario practice and personal development planning |
| Investment | Lower — easier to schedule for busy teams | Premium — deeper behavioural change and lasting confidence development |
Not sure which format is right? Speak to our training specialist on 07544 534759.
What Delegates Gain From This Programme
Greater confidence in workplace meetings, presentations and challenging situations
The ability to communicate assertively rather than passively or aggressively
Improved personal impact, presence and professional credibility
Practical techniques for handling difficult conversations with confidence and composure
Stronger influencing skills — influencing without authority at all levels
Leave with a personal action plan for continued confidence and communication development
By the End of This Programme, Delegates Will Be Able To
- Explain how confidence develops and identify their own communication style and its impact
- Communicate assertively rather than passively or aggressively
- Handle difficult conversations with composure
- Manage pushback and challenge upwards professionally
- Set professional boundaries without damaging working relationships
- Use ethical influencing techniques to guide decisions without authority, backed by a personal action plan
Full-Day Confidence, Assertiveness & Influencing Training Programme
Delegates explore how confidence develops, identify their personal communication style and its impact, and practise assertive communication techniques through structured exercises — building the foundation for professional credibility and self-assured workplace communication.
Delegates develop a toolkit for handling challenging workplace conversations with composure, learn ethical influencing techniques to guide decisions without authority, and practise real-world scenarios including managing pushback, challenging upwards and setting professional boundaries.
Delegates consolidate their learning, identify their three most important confidence and communication commitments, and leave with a personal action plan for implementing assertive communication and influencing strategies in their workplace immediately.
Suitable For Anyone Who Wants to Communicate With Greater Confidence and Impact
This programme is designed for managers, team leaders and professionals across all sectors and levels who want to develop their confidence, assertiveness and influencing skills — from those stepping into greater responsibility to experienced professionals who want to communicate with greater impact.
Want this tailored to your sector or team? Email training@elevateimpacttraining.com
Flexible Delivery — Wherever You Are
Every Confidence, Assertiveness and Influencing Skills Training programme is designed around your organisation — not delivered from a generic script. We work with you before the session to understand your team dynamics and the specific communication challenges your delegates face.
Face-to-Face
Delivered at your workplace — tailored to your team, sector and communication challenges
Virtual
Delivered via Microsoft Teams or Zoom — same quality, full interaction and live practice
Bespoke
Scenarios and exercises built around your real workplace communication and influencing challenges
Confidence, Assertiveness & Influencing Skills Training Wherever Your Organisation Needs It
Every programme is delivered entirely in-house — at your site or virtually. We do not run public courses. We deliver face-to-face across England, Scotland, Wales, Northern Ireland and Europe, including London, Manchester, Birmingham, Leeds, Edinburgh, Cardiff and Belfast, and virtually via Microsoft Teams or Zoom to teams anywhere.
To discuss in-house confidence, assertiveness and influencing skills training for your team, call 07544 534759 or email training@elevateimpacttraining.com